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A documented shortage of medical assistants (MAs) has had significant impact on the delivery of ambulatory patient care services for individuals, and creates substantial levels of overtime and a work burden on other members of the medical team. To meet this critical health care workforce need, support an economically disadvantaged workforce, and significantly improve the equitable delivery of health care services across impacted communities in southeast Wisconsin, a new approach is needed.

The Center for Healthcare Careers of SE Wisconsin along with, Employ Milwaukee, Children's Wisconsin, Froedtert Health, Advocate Aurora, Ascension and the Medical College of Wisconsin have developed, piloted, and are evaluating an accelerated training program (MAAPET - Medical Assistant Accelerated Pathway to Employment Training) that provides immediate engagement to wages and on-the-job training to increase a diverse talent pool of medical assistants working in ambulatory clinics across southeast Wisconsin. This opportunity is made possible in part by the Advancing a Healthier Wisconsin Endowment. 

To learn more about the MAAPET project and how to apply please view this video. 

MAAPET candidate qualifications


  • Must be 18 by start of program

  • Highschool diploma / GED

  • TABE score equal to a 6th grade level in reading & math. - TABE (Test of Adult Basic Education) is essentially a placement test. All candidates interested in being considered for the program must take and pass the test with at least a 6th grade level in reading & math. Candidates are strongly encouraged to study and/or take a practice test before applying for the program. For more information and FREE study resources for TABE click here.

  • All trainees must comply with the individual hiring requirements as set forth by their employers. This includes but is not limited to completing the appropriate health assessments, drug tests, pre-employment physicals and criminal background checks.


  • Strong customer service skills - one year of customer service experience preferred or internships, participation in high school healthcare career programs, prior entry level healthcare work such as CNA. 

  • Basic computer/keyboarding skills - in addition to providing direct patient care, MAs also perform clerical tasks such as updating, creating and editing electronic health records (EHR). In addition, some MAs may be required to process payment/insurance information. 

  • Compassion - MAs work both in the front office and in the back office, it’s important to be compassionate toward patients to put them at ease. Great medical assistants are empathetic to a patient’s needs in order to create a positive experience.

  • Track record of dependability - Medical assistant must be dedicated toward being dependable and detail oriented in all aspects of the job.  When working with patients medical assistants are responsible for collecting everything from the patient—from medical history to blood work and they must ensure every detail is accurate and confidential.

  • Adaptable - MAs will have a variety of patients and every day is going to be different from the last. They must be able to multi-task and keep a level head when the office gets hectic. A MA's responsibilities may fluctuate and they may be needed for blood draws and lab work, taking vital signs and performing non-invasive procedures, or general patient care. A good medical assistant should be able to easily move from one role to the next.

  • Problem solver - While one benefit of the medical field is being surrounded by other medical professionals, it is important to be able to react independently when problems arise and to solve these problems quickly and efficiently.


Are you ready to enter an exciting career as a Medical Assistant

We are now accepting applications! Please follow the recruitment process below.


Step 1:  Interested individuals should view the information video (above) to learn about a career as a Medical Assistant, qualifications for the MAAPET program and application process.

Step 2:  After watching the video, please complete the pre-employment questionnaire and attach your resume.

Step 3:  Application materials will be reviewed by members of partner healthcare systems.  Systems will select individuals that they would like to move forward.

Step 4:  Individuals selected for advancement will be contacted to schedule a TABE test. (Please refer to links under candidate qualifications for study tools.)

Step 5:  Individuals that successfully complete the TABE test with a score that reflects at least a 6th grade level in reading and in math will be contacted by the healthcare systems to schedule interviews. 

MAAPET Application process is currently closed.

Due to an incredible response our April Cohort is full.  We do not yet have dates scheduled for future Cohorts please check back for updates.  If you are interested in pursuing another career in healthcare,  please consider applying using this link. 

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