There’s a common misconception that hospital transporters are only responsible for transporting discharged patients when, in fact, they are a very important part of the “patient experience” and they do a lot of important and hard work!


Education Requirements:

To work in the hospital as a patient transporter, you need a high school diploma or GED. To increase your chances of employment, you can obtain certification as a National Association of Healthcare Transport Management Certified Healthcare Transporter.


The training consists of three courses: Ethics for the Workplace, Skill Building for Transporters and Technical Skills training. You don't need this certification to get hired, however; the hospital that hires you will train you over a period of several months to learn areas of the hospital and transporting procedures.

Some hospitals will require transporters to satisfactorily complete body mechanic training for transporters within one month of start date and the American Heart Association (AHA) Basic Life Support for the Healthcare Provider (BLS) or an AHA approved equivalent within six months of start date.

Job Tasks:

  • Lift or assist others to lift patients on or off beds, examinations tables, surgical tables, or stretchers to move them to other locations.

  • Transport patients to treatment units, testing units, operating rooms or other areas using wheelchairs, stretchers, or moveable beds. 

  • Disinfect or sterilize equipment or supplies using germicides or sterilizing equipment.

  • Clean equipment, such as wheelchairs, hospital beds, portable medical equipment and document needed repairs or maintenance.

  • Respond to emergency situations, such as emergency medicals, security calls, or fire alarms.

  • Carry messages or documents between departments.

  • Transport portable medical equipment or medical supplies between rooms or departments.

  • Collect and transport infectious waste in closed containers for sterilization or disposal, in accordance with applicable law, standards or other policies.

Skills and Abilities Needed to Perform Job:

  • Knowledge of use of Microsoft programs (Word, Excel, Office and Outlook).

  • Knowledge and use of tools and equipment to assist in patient care (wheelchairs, gait belts, canes).

  • Knowledge and use of Electronic medical record EMR software.

  • Service Orientation – Ability to provide excellent customer (patient) service (care).

  • Active Listening – Ability to give full attention to what others are saying and taking time to understand.

  • Oral Comprehension – Ability to listen to and understand information presented through spoken words.

  • Oral Expression – Ability to communicate information in speaking so that others will understand.

  • Trunk Strength – Ability to use abdominal and lower back muscles to support part of the body repeatedly or continuously over time without “giving out” or fatiguing.

  • Problem Sensitivity – Ability to tell when something is wrong or is likely to go wrong.

Desired Work Style Attributes:

  • Attention to details

  • Integrity – Honest and ethical 

  • Dependability – Reliable and responsible 

  • Cooperation – Pleasant with others 

  • Social Orientation – Preferring to work with others rather than alone

  • Stress Tolerance – Accepting criticism and dealing calmly in stressful situations 

  • Self-Control – Maintaining composure, keeping emotions in check 

  • Concern for Others – Sensitive to needs of others